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FeetPort Web Console

FeetPort Android App

FeetPort Chatbot

FeetPort KB

Knowledge base about the basics of FeetPort and beyond.

FeetPort iOS

FAQs

Commonly asked queries which are asked by users of FeetPort on Web & Android.

Configuration

Learn to setup FeetPort

How To Guides

Quickly learn about using FeetPort

Tasks

Team

Location Analytics

Expenses

Collection

Presence

Performance

Reports & Analysis

Users & Identity

Learning

Basics

Attendance

Activities

Contacts

Products

Learning

Calendar

Collection

Configuration

Templates

Configuration

SPAM

Configuration

Tasks

Tasks

SPAM 2

Configuration

SPAM 3

Configuration

Communication Center

Configuration

Performance

Configuration

Activity

Configuration

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Configuration

Workflow

Configuration

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Configuration

SPAM

Configuration

Data APIs

Configuration

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Configuration

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Configuration

Android App

FAQs

iPhone App

FAQs

Web Console

FAQs

Admin Portal

FAQs

Activity Interfaces

Configuration Activity

Interface defines the entire set of data fields whose values can be transferred to a form by FeetPort. There are so many different type of interfaces for input of information to fulfil clients requirement based on form structure. Appropriate interface can be ...

Identity Manager

Users & Identity

MOBILE USER Mobile users are those field workers who works in the field, whether that field is a field or just out of the office and uses the FeetPort Application.Which user should be on mobile it is decided by the Organisation/Company head/Chair Person of th...

How to create Order Form in Activity and map with activity?

Configuration Activity

Order Management is a very critical process for any organization dealing with Sale of products or items. Here we are guiding the procedure to create your own order activity in FeetPort web console. You have already seen process to create collection in web con...

order collection
order
database
dump mapping
Database

Create Collection

Configuration Collection

FeetPort facilitates you to create your own database from back end and map it with your Activity. So users are hassle free they just have to enter two digits to search and relevant data will be Auto populated. That's what we call "COLLECTION". Let's learn ho...

Collection
Create collection
Database
Customer data
Master data
Customer dump

How to add Scores to a task in activity?

Configuration Activity

Scoring gives an Extra boost to the team. FeetPort has this unique feature to include/ define scoring into your activity. Scoring is defined for fields that have multiple/ single selection fields. Based on what value user choose, score is calculated at end of...

How to define OTP for closure of any task ?

Configuration Activity

If you have a requirement to validate the information by sending an OTP SMS on your customer's/ partner's number that can be defined in FeetPort web console. Let's see the procedure to do: From Navigation Menu, go to Activities under the Configuration modul...

Otp configuration
Define Otp
otp

Configure Email

Configuration Communication Center

Want to send Email to your customer / partner, after every visit done by your field team, don't worry we have this sorted for you. FeetPort gives you the facility to send Email at any action performed in mobile app / web console. This email can be sent to cust...

email
configuring email
email configuration
Configure Email

Why does battery optimization require to be disabled?

FAQs

Battery optimization settings helps conserve battery power which is why it is turned on by default in Android devices.   If Battery optimization is enabled for FeetPort, the app is restricted from detecting device location and many of the app’s functionality ...

Battery
Battery Optimization
Disable Battery Optimization

How to send broadcast messages to mobile users?

Configuration Communication Center

Web users can send communication by composing messages and send them to one user or multiple users. Web Users needs to follow the steps mentioned below to send message: After login in to FeetPort web console, click on “Bell” icon on the right hand top. Cho...

Create, Upload & Assign Tasks in Urva

Tasks Tasks

URVA facilitates you with option to allocate task in bulk, hence multiple tasks can be assigned to multiple users in one go. This saves lot of time & effort. To create new Tasks Manually follow the steps mentioned below: Manually create tasks, follow the step...

upload task
upload task bulk
bulk upload task
bulk upload

View, Edit, Filter Tasks on Urva web

Tasks Tasks

Detailed view of a task in Urva- It consists of full details of a particular task, which are filled by Mobile user. You can view detailed information which is filled in the task along with other information. Follow these steps: From Home Page, go to  Tasks u...

Export tasks in PDF from Urva web and mobile app

Tasks Tasks

Task can be exported in the form of PDF file. Task can be exported in excel format for any territory / date. Task PDF can be exported for each task. Export tasks in PDF form please follow below mentioned steps: Go to Tasks under Operations in FeetPort web. ...

How to install URVA1 on your device?

FAQs

One can easily download the URVA1 app on their device.Please visit the following links to download the URVA1 mobile application: Download URVA1 for Android from- https://play.google.com/store/apps/details?id=competent.groove.feetport Download URVA1 for iOS f...

Install
Play Store

Login to the URVA1 Android App

FAQs

Login in Urva1: Open Urva App on after installation. Click on 'USER SIGN IN'. A login window will appear. Enter the Organisational Code & tap Proceed. Enter your Urva User Id and Password and tap on Login.  Allow the Urva permissions to ...

Login
FeetPort login
App login

Login to Urva Web Portal

FAQs Web Console

To login on 'Urva Web Portal', please visit the link mentioned below and follow the steps: Go to Web URL of your Organization. Enter ORG Code and then enter Web Username and Password and click on Login. Now you are successfully logged in Urva web ...

Web Login

I am unable to login to Urva. What shouId I do?

FAQs

A user may sometimes face issue of not been able to sign in to Urva App on mobile device. Please check the mobile settings as per following to avoid such instances: Check your Location mode and set it to 'High Accuracy'. Go to Device settings, and tap on Lo...

Not able to login
App login
Login issue

Why Urva Mobile App showing "Please enable location services from settings"?

FAQs

Location Settings needs to be enabled at High Accuracy for carrying out many activities on the Urva App.  Please follow the below steps to enable it: When you try to login with your device's location off, you will get the following indicator message. From th...

Login issue
Location setting
Location Enable
Location

Why am I getting a Prompt to Enable Location when its already Enabled?

FAQs Troubleshooting Scenarios

If you are getting the message even if your location is enabled, then it indicates that your location mode is not on 'High Accuracy'. Follow the steps to enable location with 'High Accuracy'. From the indicator at the bottom, tap on Enable. This takes yo...

Login issue
Location setting
Enable Location
Location

Why I am getting "User account already is use. Try with another or contact your admin" Error?

FAQs

A User will get this error when he will try to login from a different device without logging out of the previous device. URVA mobile application can not be used on two different devices with the same credentials due to security reasons. To resolve this, the ...

Error
Login issue
App login

Why am I getting "Username and password combination is invalid" error?

FAQs

Field User face this error message when he is using incorrect FeetPort User ID or Password to login into FeetPort App. Please make sure to cross check user ID and Password entered is in correct case and it should be case sensitive. In case it is still showi...

Login issue
Incorrect
Password