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Create templates for quick response

Templates can be created for URVA Connect app for better and quicker response to customers.

Let' s learn how to create them on URVA Connect app :

  1. From URVA home page, go to Admin Settings.
  2. Scroll down to Canned Messages under Connect chat.
  3. A new window will appear. Click onĀ  + NEW to create a new template.
  4. Add Message title you want to create and Description.
  5. Click Create and the template will be created to use.