Skip to main content
URVA Docs (<v3.0)
Create templates for ...
Create templates for quick response
Templates can be created for
URVA Connect app
for better and quicker response to customers.
Let' s learn how to create them on URVA Connect app :
URVA home page
, go to
Scroll down to
Canned Messages under Connect chat.
A new window will appear. Click on
to create a new template.
title you want to create and
template will be created to use
How to initiate voice call?
How to invite a new customer to chat?
Back to top