Create templates for quick response

Templates can be created for URVA Connect app for better and quicker response to customers.

Let' s learn how to create them on URVA Connect app :

1. From URVA home page, go to Admin Settings.
2. Scroll down to Canned Messages under Connect chat.
3. A new window will appear. Click on  + NEW to create a new template.
4. Add Message title you want to create and Description.
5. Click Create and the template will be created to use.