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Vivo Device not receiving push based updates & notifications

Vivo has identified that there are issues in using the apps on its devices without whitelisting. To whitelist an app, please follow the instructions below:

Why can I not receive the notifications from Facebook, WhatsApp and other social media apps?

Please don't worry, you can follow these steps to solve this issue:

1. Turn on Allow notification of the apps;

2. Turn on Notification in Settings of the apps;

3. Add the apps to Speedup whitelist;

4. Turn the apps on in High background power consumption;

5. Allow the apps to Autostart.

For more details, please visit - https://www.vivo.com/en/support/questionList?categoryId=93