Troubleshooting Scenarios
Why am I getting a Prompt to Enable Location when its already Enabled?
If you are getting the message even if your location is enabled, then it indicates that your loca...
When I am tapping on CHECK IN, the page it is only loading, What do I do?
This error usually comes when Location Setting or Battery Optimization of the device is not enabl...
While starting new task I am getting “Please finish the active task first ” error. What do I do?
FeetPort allows user to START single task at one time, if there is already an active task user wo...
While clicking on Finish and sync its showing “Validate all fields” error. What do I do?
When a field user wants to finish a task but he faces and error message 'Validate all fields' Thi...
My task are showing in 'Sync' and they are not getting synced, What do I do?
Tasks are synced with the server when there is strong internet connection. But sometimes tasks ge...
I am unable to click Images in FeetPort, if I tap on 'Click' nothing happens. How do I proceed?
Field user can face this error due to some reasons mentioned below, please follow the trouble sho...
How to clear app data in Urva?
To clear FeetPort app data, please follow the steps mentioned below: From URVA home page, go to ...